| What does "retouching" digital photos mean? |
The term "retouching" refers to the process of improving the Color, Contrast and Density of a picture, as well as removing imperfections, such as acne and age lines. We retouch the digital files themselves to enable you to produce perfect prints.
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| Can't I improve my photos myself? |
There is software available which will allow you to edit and retouch your own pictures. The benefits of choosing FixMyPhotos as opposed to retouching your pictures yourself are clear. We have a team of professionals providing a high standard of work. We are affordable, knowledgeable, and easy to use. We are convenient and highly trained. It is a smart choice to have done professionally and expediently work which may take you much longer personally to complete, with no guarantee of positive results. FixMyPhotos, simply, makes good sense. |
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| What aspects of my photos can you edit/retouch? |
We can smooth, soften, or remove wrinkles, lines, freckles, blemishes and other facial features. We can improve the Color, Contrast and Density of your pictures and remove red eye. |
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| What if the quality of my original pictures is not very good? |
| We will make every effort to improve your photos to the greatest extent possible. |
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| How can FixMyPhotos offer such low prices? |
| By setting standards and concentrating our energy on one thing, your photos, we can keep our costs down and pass the savings on to you. |
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| How can I best scan my photos for the Restoration Service? |
| Scanning Tips: |
We recommend you use the .JPG file format with file compression set low (better quality) and a scanner resolution setting of 300DPI for most medium & large size photographs and 400 to 600DPI for very small pictures (or if you want us to only use a small portion of the photograph). If you or a friend can’t do the scan then there are many local businesses that offer scanning services such as Kinko’s.
IMPORTANT: Please be sure that the scanner glass is very clean and the photo is thoroughly dusted off before the scan. |
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| How do I upload files from my computer? |
You can choose one of four easy methods for uploading your photos to FixMyPhotos.com on the Photo Upload page (after login):
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Check Box |
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You can upload one or more photos by clicking on the Check Box tab on the Photo Upload page. This will open a new window with two boxes. The left box shows your folder list.The right box will show the images of the folder in thumbnail with check boxes. Select photos by clicking on one or more check boxes.
Once you have selected your photos, click the 'Upload' button and it will upload the selected files.
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Drag and Drop |
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You can simply drag and drop photos from your hard drive by clicking on the Drag and Drop tab on the Photo Upload page. This will open a new window with three boxes. The left box shows your folder menu. The top right box will show all images in thumbnail. Select the photo(s) in the top right box, and drag the photo(s) into the bottom right box. Once you have selected your photos, click the 'Upload' button and it will upload the selected files.
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Simple Browse |
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For our most compatible upload option, click on the Simple Browse tab on the Photo Upload page. This will open a new window, which will let you search your computer for the photos. When you have selected a file, click 'OK' and the file name and location will appear in the corresponding box on your Upload Files page. Repeat the process until you have selected the photos you want to be retouched (up to ten at a time). Once this is complete, click the 'Upload' button and it will upload the selected files.
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Upload from other Sites |
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You can transfer photos directly from your SmugMug, Flickr, and Google Picasa accounts (more sites to come) by clicking on the appropriate logo at the bottom of the Photo Upload page. You will need to enter your other account login details to download images to FixMyPhotos. You only need to enter your login details once if you choose "Save my information". FixMyPhotos encrypts all passwords and will not reveal them to anyone - including you. Once you have entered your login information, follow the directions for transferring photos. |
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Once you have uploaded your selected photos, the page will refresh. It will then state at the side how many files are currently uploaded for your order and give you the option to upload more images. If you are done uploading, click the Next button to continue the ordering process. |
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| What size and types of image files can I upload? |
We accept graphic files up to 15 MB each in size. Below is a list of the specific file types that may be uploaded. Please contact us if you have any questions about your file types.
Accepted File Types*
* Note: File name capitalization does not matter.
(sample.jpg and SAMPLE.JPG are both okay.)
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| How many photos can I place into one order? |
| In order to optimize our services, FixMyPhotos orders are limited to a maximum of 20 photos per order. If you have more than 20 photos, you are welcome to make more than one order! For orders greatly in excess of our 20 photo limit, feel free to contact us to make alternate arrangements to send us your photos. |
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For more information on What We Do, click here |
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